Privacy Policy

Last updated: September 01, 2024

Perpetual Intelligence® L.L.C. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, frameworks, and tools ("Software"), and interact with our website, https://www.perpetualintelligence.com. By using the Software and accessing our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account on our website.
Submit a support request.
Sign up for newsletters or other communications.
Purchase our products or services.

Personal information may include:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Business Name, owner, email address, phone number, and mailing address.
Account Information: Username, password, and account preferences.
Payment Information: Credit card number, billing address, and other payment-related information.

Usage Data

We may collect information automatically when you use the Software or interact with our website. This information may include:

Device Information: IP address, browser type, device type, operating system, and version.
Usage Information: Pages viewed, actions taken on the website, time spent on pages, and other interaction data.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

Cookies

What Are Cookies?

Cookies are small blocks of data placed on your device by your web browser while browsing a website. They help websites function effectively and provide a better user experience.

How We Use Cookies

We use cookies for various purposes, including:

Necessary Cookies: Ensure our Services function properly, such as maintaining your login state and protecting user data.
Preference Cookies: Remember your preferences and settings.
Analytics Cookies: Help us understand how visitors interact with our Services, allowing us to improve the user experience.
Advertising Cookies: Enable us to show you relevant Perpetual Intelligence® L.L.C. ads on other sites.

First-Party and Third-Party Cookies

First-Party Cookies: These are set directly by Perpetual Intelligence® L.L.C. when you use our Services.
Third-Party Cookies: These are set by other companies, such as Google or Microsoft, to assist with analytics and advertising.

Managing Cookies

You can manage your cookie preferences through our Cookie Settings dashboard or directly through your web browser. Disabling cookies may affect the functionality of our website.

How We Use Your Information

We may use the information we collect for the following purposes:

To Provide and Improve Our Services: To operate, maintain, and improve the Software and our website.
To Process Transactions: To process your purchases, manage your orders, and provide customer support.
To Communicate with You: To send you updates, newsletters, marketing materials, and other communications related to our products and services.
To Analyze Usage: To analyze how users interact with the Software and our website to improve functionality and user experience.
To Enforce Our Policies: To enforce our terms and conditions, prevent fraud, and protect the security of our services.

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the following options regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account on our website.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
Cookies: You can control the use of cookies through your browser settings or our Cookie Settings dashboard.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

International Transfer of Your Personal Information

The website and/or associated services are hosted and operated in the United States and are subject to United States law. Any personal information that we collect from you is currently stored and processed in the United States. If you are accessing the website and/or associated services from outside the U.S., you should be aware that by accessing our website and/or associated services, you consent to the transfer of your personal information to the United States. Please note that United States law may not offer the same privacy protections as the law in your jurisdiction.

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

Right to Access: You have the right to access your personal data that we hold.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You can request a copy of your data in a commonly used format.
Right to Object: You can object to the processing of your data in certain circumstances.

If you wish to exercise any of these rights, please contact us at support@perpetualintelligence.com.

CCPA Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: You have the right to request information about the personal data we collect, use, and disclose.
Right to Delete: You can request that we delete your personal data.
Right to Opt-Out: You can opt-out of the sale of your personal data (although we do not sell personal data).
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your rights under the CCPA, please contact us at support@perpetualintelligence.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on our website. Your continued use of our Software and website after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@perpetualintelligence.com
Website: https://www.perpetualintelligence.com/support

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